Specific Skills
● Passionate about elevating the employee experience, corporate health and wellness, approaching the challenge from a user-centric design perspective, and bringing fresh ideas and creative thinking to the table;
● Strong benefits industry and market knowledge of competitive landscape;
● Deep understanding of benefits plan administration, cost modelling and impact assessment of plan changes;
● A team player with a natural propensity to build and leverage strong internal networks to get the job done;
● A strong communicator, compelling storyteller and influencer with the ability to gain support and sponsorship from a variety of stakeholders to participate in and champion a true wellness experience;
● Ability to use data to make informed recommendations, ask thought provoking questions, and bring fresh thinking to the table;
● Willingness to roll up your sleeves, be a bold agent for change, and walk the talk when it comes to supporting employee wellness.
● Superior analytical, research and problem solving skills
● Proficient in MS Excel and PowerPoint
● Knowledge of provincial and federal laws pertinent to benefit administration.
Responsibilities
Safety:
• Enhances the safety culture of Lafarge by adhering to safety policies, taking ownership for ensuring a safe workplace and demonstrating support to organizational safety initiatives
Key Responsibilities:
• Proactively identifies gaps in processes and makes recommendations for improvements to enable efficient benefits delivery, including the ROI of proposed changes
• Leads revisions of programs to ensure continued support and fulfilment of employee needs by taking an innovative and forward-looking approach that is financially sound
• Has a strong understanding of different benefit plan options and technology enablers and make recommendations on digital delivery options and services
• Serves as the escalation point for matters related to health and benefits by acting as the tier 2 point of contact for benefit issues within the company, collaborating with HR and the business to ensure resolution of issues
• Ensures retiree taxable benefits (Quebec medical + life insurance) are accurately calculated and reported on tax receipts.
• Manages submitted document change forms (DCFs) by working with HR/LR on the amendments and coordinating implementation of benefit plan changes with external vendors, including reviewing contracts and booklets for changes.
• Provides support for benefit program implementations and rollouts.
• Assists with the preparation and delivery of employee education sessions.
• Coordinates, drafts and reviews program related communication materials
• Maintains PenBen file and acts as the super-user.
• Assists with preparation and tracking of severance letters
• Supports the annual post-retirement valuation, data collections, and submission of data to vendors.
• Coordinates the annual taxable benefit reporting process for actives, retirees & Quebec actives/retirees.
• Manages the annual benefit enrolment exercise.
• Manages annual audits by responding to auditor’s inquiries
• Documents/maintains administrative procedures and policies related to benefit & wellness programs.
• Maintains current knowledge of related government rules and regulations for benefits and other applicable labour and/or tax laws and regulations.
• Assists with and participates in special projects, strategic initiatives (negotiations, plan mergers) as well as M&A/divestiture activities.
• Champions a culture where individuals are given the opportunity to practice wellness and feel empowered to take ownership of their health
• Researches, analyzes and interprets existing / proposed statutory requirements governing benefits and wellness plans and recommend appropriate course of action
• Provides training and delegates level appropriate tasks to Admin Support.
• Supports the work of the broader Total Rewards team as required
Vendor Management:
● Coordinates with home/auto discount vendors on mailings every two to three years.
● Works with consultants and vendors on business travel/AD&D renewals.
● Works with vendors on fitness membership & executive medical renewals.
● Supervises management of external vendors (e.g. insurers, administrators, consultants)
● Coordinates the implementation of benefit plan changes with external vendors, including reviewing contracts and booklets for changes
● Fulfills compliance requirements for regulatory and internal reporting requirements and manage the process within Lafarge and between external vendors
● Manages the annual service award programs with external vendor(s).
Relationships to Others:
● Country HR teams
● Labor Relations Team
● All Lafarge employees and retirees
● Business Service Centre
Additional Requirements
● Strong preference for bilingualism in French and English
● 3-5 years of progressive corporate benefits experience with an emphasis on managing and executing multiple initiatives and process enhancements;
Educational Requirements
Bachelor’s degree in Business Administration, Finance, Human Resource Administration or other related field combined with specialized training in benefits administration or compensation (i.e. CHRL, CEBS, CCP)