Business Systems Analyst, Mutual Funds

Overview

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are currently seeking a Business Systems Analyst I to support our Corporate Shareholder System Applications. Acting as a subject matter expert for the line of business, in this role the successful candidate is responsible for supporting the business needs on system applications; requirement activities on small enhancements and projects; conduct business analysis with minimal guidance; articulating the business needs into system requirements and deliverables through planning, elicitation, analysis and documentation; provide day-to-day support on system applications. Our team takes considerable pride in accomplishing and implementing the business needs with a high degree of excellence.

Specific Skills

3 years work experience in Mutual Fund or Financial industry
Familiarity with mutual fund transfer agency applications
Extensive experience in business systems analysis
Working experience of development tools and methodologies
Experience in IT or with the delivery of IT-related projects
Basic knowledge in relational databases and SQL
Working knowledge of Fundserv is an asset
In-depth understanding of various investment products
Strong analytical capabilities are required along with a strong focus on attention to detail
Excellent problem-solving and critical thinking skills
Excellent communication skills (verbal and written)
Good interpersonal and team skills
Ability to work independently and as a team member
Strong organization skills capable of multitasking and the ability to deliver high quality work under pressure
Superior time management skills and ability to manage multiple priorities/deadlines

Responsibilities

Acts as a liaison between the business community and IT in order to provide technical solutions to meet user needs
Demonstrates informed knowledge of business processes and rules to provide proper and efficient solutions
Provide expertise on gap analysis and potential risks/issues on projects, enhancements and initiatives
Work collectively with business to articulate business requirements into system requirements for new enhancements or projects
Responsible and accountable for the business requirements/specifications to be complete, correct, consistent, concise, achievable
Co-ordinate user acceptance testing with business stakeholders
Investigative support and problem identification for day-to-day system and business issues
Ensure continued integrity of existing production systems
Provide expert guidance with hands-on help where required to solve complex and challenging business problems
Participate and lead in scrum teams on development of applications
Help ensure project and support task adheres to JIRA framework and documentation is maintained appropriately