Chapter Manager, HR Platforms

Canadian Tire

Overview

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there’s a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Specific Skills

A minimum of 4 years of experience with Workday from a system technical configuration and integration perspective including hands-on configuration and integration development experience.
At least 6 years of aggregate experience working with HR systems is required.
Experience and certifications in Workday HCM is required.
Experience and certifications in Workday Integration, Studio, Benefits, Recruiting or Compensation is a strong asset.
Experience and certifications in Workday Security, Time Tracking, Absence Management, Learning or Talent & Performance, is an asset.
Experience and certifications in Workday Scheduling, Labour Optimization, Help or Payroll is desired.
Strong expertise in managing Workday and other HR platforms, serving as a subject matter expert in system configuration, maintenance, and optimization.
Excellent leadership skills with proven experience in leading cross-functional teams, driving collaboration, and achieving project goals.
Strong stakeholder management abilities with the capability to understand business needs and translate them into effective system solutions.
Proficiency in agile methodology such as SAFe or equivalent.
Experience in managing vendor relationships and contracts related to HR systems.
Strong analytical and problem-solving skills with the ability to troubleshoot technical issues and propose effective solutions.
Superior organization and time management skill, able to perform under multiple priorities with multiple stakeholders.
Outstanding interpersonal and communications capabilities, able to collaborate with a wide range of stakeholders and clearly translate between business and technical requirements.

Responsibilities

Provide strategic and holistic thought leadership to the HR Platform Team and enable them to perform and excel as one HR Technology function. This team manages all of HR Technology at CTC including a large portfolio of Workday modules, 80+ integrations to CTC’s downstream systems as well as interfaces with 40+ vendors.
Optimize Workday and HR platforms by understanding system implications, identifying gaps/opportunities, implementing solutions and ensuring utilization across the organization.
Update and maintain Workday configuration, including creating and executing test cases, maintaining master data values, business process definitions and tenant settings.
Serve as the primary point of contact for stakeholders including HR, Finance and IT, to understand their requirements and provide expert guidance on HR system capabilities.
Manage the system environments/tenants, contract management, and vendor relationships related to our HR platforms.
Oversee HR system release management activities, ensuring smooth deployments and minimal disruption to users.
Manage offshore resources effectively, providing guidance and support to ensure successful project delivery.
Demonstrate functional and technical expertise in HR applications and platforms, particularly with Workday. Leverage this knowledge to drive continuous improvement and optimize system functionality.