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IT Infrastructure Analyst

Overview
af-fin-i-ty (noun):
  1. a natural compatibility
  2. the name on our doors

We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!

We’re looking for an IT Infrastructure Analyst to support and maintain Affinity’s range of technology and applications that our employees rely on to serve each other and our members.

Specific Skills
  • Post-secondary education in a related field and 3 years related experience or an equivalent combination of education/experience
  • Intermediate understanding of Affinity Credit Union’s business objectives and divisional business operations
  • In-depth knowledge of at least one of the following: Microsoft based client, server, and cloud environment including using automation and remote management tools, or enterprise communications services, or network infrastructure in a distributed enterprise
  • Ability to conduct leading practice research to discover, analyze, and recommend innovative processes
  • Ability to lead a project through the project life cycle, liaising effectively with key stakeholders
Responsibilities
What you’ll do
  • Plan, deploy, test, and maintain end-user devices (desktop, laptop, mobile devices) throughout lifecycle including imaging, configurations, patch management, escalated problem resolutions, and business continuity procedures; using tools like Microsoft Endpoint Manager
  • Resolve and monitor hardware and software-related issues, network issues and perform equipment replacement and upgrades
  • Maintain enterprise Microsoft platforms (Windows Server, Azure) and services such as Active Directory, Hyper – V, DNS,. DHCP, Remote Desktop Services
  • Assist in managing enterprise infrastructure, storage (SAN, NAS) and backup solutions; participates in the organization’s disaster recovery plans and testing, including contacting vendors for assistance as necessary
  • Maintain enterprise communications services (Microsoft Exchange, Microsoft Teams, VoIP services ) and meeting room services
  • Provide expertise for complex, escalated technical support issues; identifies, troubleshoots and solves problems for end-users
Job Nature
Full Time, Permanent
Experience Requirements
3+
Job Location
Saskatchewan, Saskatoon

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