Manager, Human Resources

Overview

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Our growing team is looking for a Manager, Human Resources to join our HR Claims Quebec team.

As a strategic partner, the HR Manager will be responsible for leading a team of Human Resources advisors and ensuring their professional development. They will play a key role in leveraging our service offer and supporting Intact’s strategic priorities. The incumbent of this position will also be involved in different HR cycles and projects such as culture of development, talent management and performance management.

Passionate about driving employee engagement and leverage our purpose to help people, businesses, and society prosper in good times and be resilient in bad times? So are we! Join our team and make a difference.

Specific Skills

Experience in people management, an asset.
Demonstrated strong leadership and coaching skills.
Results and solution oriented.
Ability to influence others through convincing speeches and concise, precise, and clear written communication which is essential to success.
Strong analytical skills, attention to detail and high precision.
Bilingualism is required (French - English), You will interact regularly with colleagues from across the country.

Responsibilities

Exercise strong leadership and influence at various levels of the organization.
Make decisions regarding hiring, performance management, career development and promotion, departure management as well as support for organizational development.
Apply your knowledge of HR best practices to guide decision-making.

Supervise, evaluate, and develop a team of human resources professionals and contribute to maintaining and improving employee engagement, both in human resources and for the organization.
Collaborate with various stakeholders to monitor objectives and monitor trends to develop human resources strategies that will promote the achievement of business results.
Monitor human resources-related indicators in your area of responsibility. Collaborate with other HR managers and employees to design, implement and improve core HR functions and programs. Stay abreast of trends within the industry and HR field and make appropriate recommendations.
Provide advice on performance management of the business units under your responsibility to identify and manage employees whose performance is above expectations or insufficient, in partnership with internal and external experts. As necessary, develop a problem resolution strategy for employee complaints and serious employee relations issues.
Ensure compliance with HR policies, procedures and programs. Recommend changes based on internal trends and competitive benchmarking. Act as the company's expert on employee relations and compliance.
Collaborate with the recruitment team on recruitment strategies for the business units under their responsibility.
Actively contribute to all special projects, as needed.
The position may require occasional travel.