Sr IT Business Systems Analyst

Overview

We are Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. Your part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Working closely with colleagues, together we deliver on our shared purpose to improve for the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Be your best at Canada Life.

Our Technology, Canada Life & Great West-Life team is a strategic partner to the Business. Our vision is to live by our employee promise (to inspire, empower, and be valued) and have laser focus on elevating the customer experience and realizing business value. We are embracing modernization, looking to innovate and grow our agile ways of working.

Specific Skills

Excellent understanding of business principles and experience with a broad range of different types of business functions
Excellent understanding of general IT project methodologies, processes and practices
Strong analytical and problem solving skills that rely on a structured approach to problem solving
Exceptional internal consulting skills with a strong customer service orientation
Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience
Proven leadership skills with a commitment to customer service.
Strong interpersonal skills and a demonstrated ability to work effectively in a team environment
Ability to adapt to change and perform effectively under pressure
Demonstrated ability to work both individually and as part of a team, plan and organize your own work, communicate effectively in writing and verbally in person or remotely, initiative, team-oriented leadership skills and attention to detail

Responsibilities

Building solutions based on business requirements
Experience analysing and understanding technical solutions
Experience designing business workflows based on requirements
Ensuring that the system meets the defined business requirements
Defining business problems/opportunities, providing a clear definition and performing benefit analysis
Performing business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions
Performing functional analysis and design, defining and documenting detailed business requirements
Performing functional testing of system changes and supporting user acceptance testing of those changes
Contributing to training strategies and business implementation planning
Experience working with OnBase would be an asset

Additional Requirements

Insurance Knowledge is an asset.
Having worked in a mainframe environment would be an asset.
Experience With QA Processes, test planning and testing technical solutions.
Experience with technical analysis and support
Experience and ability to understand and effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms would be as asset.

Job Nature

Full Time

Educational Requirements

Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience with a minimum of 5+ years of experience in a business analysis role.