Workday HCM Integrations Principal Consultant – Global AMS (Application Managed Services)

Overview

The Workday HCM Integrations Principal Consultant – Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Principal Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.

Specific Skills

Bachelor’s degree or equivalent experience
Minimum of 5-7 years of Corporate Applications portfolio experience and at least 3-5 years’ experience in client facing roles handling managed services in a global delivery model
Minimum of 3-5 years of experience in Workday Integrations
Should have an expert level understanding of Workday Integrations
Workday certification is mandatory
Able to multitask and perform a variety of duties
Good communication and interpersonal skills
Willingness to go the extra mile to solve customer problems.
Good Analytical skills with ability to solve complex incidents, provide suggestions\best practices

Responsibilities

Onshore lead who leads Functional/Technical workstream for the assigned set of accounts.
Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagements
Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis and other work requests
Provides on-call support and holiday coverage as required
Deep knowledge in SLA constructs and adherence
Coordinate with external and internal stakeholders to create high business impact.
Contribute to the operational efficiency of the Workday practice.
Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits
Ensures system design fits the needs of the user.
Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment
Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team
Drive continual business processes improvements throughout the organization